The return will occur according to the payment method used in the order.

Credit Card: As soon as our analysis is carried out, the card administrator will be notified and the reversal will occur at once, regardless of the number of installments used in the purchase.

The reimbursement period depends on the card issuer, and may be in the next or subsequent invoice.

Boleto: The refund will be made by bank deposit within 30 working days, exclusively in the current account of the registration holder.

If you do not have a checking account that meets the above conditions, a payment order will be sent within the same period in the name of the holder of the purchase, which can be redeemed at any Santander branch. the authorization letter.

In cases of refund, we make the request with the complete order, if you choose to return only one piece in an order with more products, we will exchange it for a shopping voucher

It is worth remembering that the post code is valid for up to 30 calendar days.